IT Services

IT Consulting, Support, and Services for All Your Needs

At Cinco MEC, in Austin, Texas, we do more than just fix computers. From IT consulting to network services, our professionals can handle it all. We provide solutions for your technology issues while also advising you on how to maximize productivity and minimize downtime. Let our friendly experts provide the exceptional services and IT support you need.

IT Support

Technology is an important aspect of almost any business. If you have a high degree of office automation or dependency on your technology systems, you require some form of IT support. We offer an array of specialty support services tailored to your specific requirements.

Remote Support

Make solving computer-related issues as simple as picking up a phone and making one call. When our IT experts are at the other end of the line, you can rest assured that you have the IT support you need. If the issue is not resolved over the phone, we will escalate the order and take whatever actions are necessary to provide you with a solution.

Onsite Support

When you have access to an on-site expert, your employees will know who to go to for any and all technology problems. We ensure your on-site support staff is very knowledgeable about most desktop issues and will work well with your personnel. With our training and support, your IT staff will keep everyone happy and productive.

Computer Repairs

If you are having hardware issues, such as a monitor malfunctioning, keyboard not working, or you need more memory, count on our service technician to perform essential repairs. In addition to being A+ certified, our technicians hold many manufacturer repair certifications.

IT Consulting

Our IT consultants offer valuable hardware/software advice and technology recommendations. We also offer project management for the organization and deployment of advanced technology solutions in a timely manner.

Network Services

Our core competency is in network infrastructure. Lower the cost of ownership in your network with our remote network management tools. This is especially effective for branch office management and remote users. We can monitor your network 24 hours a day, 7 days a week for an extra level of notification and support. This is a crucial element for wide area networks.

Preferred Support Agreement

Receive priority support at a discounted rate. With our retainer agreement, you can save money and get a higher level of priority service.